What owners said after the visit
Rated 4.4 out of 5 across all 40 reviews published on this site.
Every entry below is one owner describing one visit: what the cabinet was doing, what was found once the panel came off, and how the call ended. They are published with a first name and a last initial, which is as much as anyone agreed to have sitting on a public page.
How to read the number
The 4.4 at the top is the plain arithmetic mean of the 40 reviews on this page. It is not carried over from anywhere else and it is not an average of a set you cannot see. If you would rather do the sum yourself, the stars fall like this:
- 5 star 20
- 4 star 16
- 3 star 4
Nothing has been held back for reading badly. The four-star notes are mostly about a part that had to be ordered or a second visit; the three-star ones are about waiting, and about an appointment window that was wider than it should have been. Those are the entries worth reading first, because they describe what happens when a job does not run cleanly.
What a review here cannot tell you
It cannot tell you what your repair will cost. The $129 diagnostic is flat, and everything after it depends on what the readings find and is put in writing before any work starts. It also cannot tell you whether your cabinet is worth repairing — that is a readings-and-parts question, and it gets answered on the day, in your kitchen, with the model and serial plate in front of us.
Seawall Refrigeration works Sub-Zero refrigeration only, out of Jacksonville Beach and roughly 25 miles around it. If your fault sounds like one of the ones below, the number is on the contact page, and what we charge to look is on pricing.